Your orders will be delivered to cargo within 3 working days (Monday-Friday) after the bank approval. According to the distance of the delivery address to John Martine Fragrances, the cargo company will deliver your order within 1-3 days.

Delivery times of special production products vary according to the production time. Delivery information and times of such products are specified on the product pages.

In case of a mishap caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by the contracted shipping companies with the guarantee of John Martine Fragrances.

The products you have purchased will be notified to you with a confirmation e-mail. If any of the products you have selected are not available in stock, an e-mail will be sent to you and you will be notified of the date when the product will enter the first stocks.

John Martine Fragrances is an online shopping site. It allows multiple users to shop at the same time. In rare cases, the consumer purchases the same product and the product is out of stock.

If the product you paid for over the internet is not in stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer between these dates, the payment made will be returned to him.